At Vance Varnish, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, retain, and secure your data. By visiting our website or placing an order, you agree to the practices outlined below.

1. Information We Collect

  • Contact Information: Name, delivery address, phone number, and email address provided when you place an order.

  • Order Details: Products purchased, order date, and payment status.

  • Website Usage Data: Pages viewed, links clicked, and technical details such as browser type and IP address, collected through cookies and similar technologies.

2. How We Use Your Information

  • Order Fulfillment: To process and deliver your order and to notify you of shipment and delivery status.

  • Customer Support: To respond to your inquiries, resolve issues, and manage returns or refunds.

  • Service Improvement: To analyze usage patterns, improve our website functionality, and tailor our offerings.

  • Communications: To send you order confirmations, shipping updates, and occasional newsletters or promotions.

3. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined herein, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer needed, it will be securely deleted or anonymized.

4. Opt‑Out Instructions

You may opt out of any marketing or promotional communications at any time:

  1. By Email: Send a request to [email protected] with Unsubscribe in the subject line.

  2. By Phone: Call us at [email protected] and ask to be removed from our mailing list.

Please allow up to 7 business days for your opt‑out request to be processed.

5. Security

We implement industry‑standard measures to protect your information against unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no transmission over the internet can be guaranteed 100% secure.

6. Changes to This Policy

We may update this Privacy Policy periodically. 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us at [email protected].