At Vance Varnish, we are committed to ensuring that your crafting essentials reach you in a timely and secure manner. Please read our shipping policy carefully to understand how we handle order deliveries.
1. Order Processing
All orders are processed within 1–3 business days after confirmation. You will receive a notification once your order has been dispatched. Processing times may vary slightly during peak seasons or promotional events.
2. Payment Method
We currently offer Cash on Delivery (COD) as our exclusive payment method. Please ensure that someone is available at the provided address to accept the delivery and make the payment in full.
3. Shipping Areas
If your location falls outside our standard delivery zones, we will notify you during checkout or via follow-up communication.
4. Estimated Delivery Time
Delivery typically takes 3–7 business days depending on your location. Rural or remote areas may experience longer delivery times. Any delays due to weather, logistics issues, or unforeseen circumstances will be communicated when possible.
5. Shipping Charges
Shipping fees will be clearly displayed at checkout before you complete your order. Free shipping promotions, if any, will also be applied and shown at that time.
6. Order Tracking
Once your order is shipped, you may receive a tracking link or reference number to follow the progress of your delivery, if applicable. For questions regarding the status of your order, feel free to contact our support team.
7. Delivery Attempts
Our delivery partner will attempt to deliver your package to the address provided. If no one is available to receive the order, the delivery may be rescheduled. Repeated failed delivery attempts may result in order cancellation.
8. Damaged or Missing Items
If you receive a damaged package or find that items are missing, please contact us within 48 hours of delivery with details and photos. We will promptly investigate and resolve the issue.
9. Contact Us
For any shipping-related inquiries, reach out to our support team at [email protected].